The Thomas-Kilmann Conflict Mode Instrument (TKITM) is the world’s best-selling instrument for conflict management. Impact Leadership Group Inc. recommends using this tool for helping people understand how different conflict-handling styles affect interpersonal and group dynamics—and for empowering them to choose the appropriate style for any situation. The TKI assessment is a key tool for managers, leaders, and human resource experts to safely open a productive dialogue about conflict. It provides detailed information about how that individual can effectively use five different conflict-handling modes, or styles to improve the quality and function of their business relationships.
The TKI assessment is ideal for a wide range of applications, including: